Privacy Policy

Effective Date: January 1, 2025 | Last Updated: September 7, 2025

1. INTRODUCTION

Aura Creative LLC ("Company," "we," "us," or "our") operates the ReadHim mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), and other applicable privacy regulations.

By using the Service, you consent to the data practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

Information You Provide Directly

  • Account Information: Email address, username, and password when you create an account
  • Subscription Information: Payment information processed through third-party payment processors (we do not store credit card details)
  • User Content: Text messages, screenshots, and other content you upload for analysis
  • Communications: Information you provide when you contact us for support

Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: Features used, frequency of use, in-app actions, and performance data
  • Log Data: IP address, browser type, dates and times of access, and pages viewed
  • Analytics: Aggregated usage statistics to improve the Service

Information We Do NOT Collect

  • We do not collect or store the actual names or phone numbers from uploaded messages
  • We do not access your device's contacts, photos, or other personal files without explicit permission
  • We do not track your location

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and analyze uploaded content using AI technology
  • Process transactions and manage subscriptions
  • Send administrative information and updates
  • Respond to customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. THIRD-PARTY AI PROCESSING

IMPORTANT DISCLOSURE ABOUT AI PROCESSING

To provide our text analysis services, we use third-party artificial intelligence providers, including but not limited to:

  • OpenAI (GPT models)
  • Anthropic (Claude models)
  • Other AI service providers as needed

What This Means:

  • Content you upload is sent to these third-party services for processing
  • These providers have their own privacy policies and data handling practices
  • We use API keys and encryption to secure data transmission
  • We do not control how these third parties handle data once received
  • Content is processed and immediately deleted from our servers after analysis

By using the Service, you acknowledge and consent to this third-party processing of your uploaded content.

5. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third parties who perform services on our behalf (payment processing, analytics, customer support)
  • AI Providers: With AI service providers for content analysis as described above
  • Legal Requirements: When required by law, subpoena, or court order
  • Protection of Rights: To protect our rights, property, or safety, or that of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

6. DATA RETENTION

We retain your information for different periods depending on the type of data:

  • Account Information: Retained for the duration of your account plus 30 days after deletion
  • Uploaded Content: Processed immediately and deleted from our servers within 24 hours
  • Usage Data: Retained for up to 12 months for analytics purposes
  • Transaction Records: Retained for 7 years as required by law

We may retain certain information for longer periods if required by law or for legitimate business purposes.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: Request information about the personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale or sharing of personal information (we do not sell your data)
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Limit Use: Limit use and disclosure of sensitive personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising your rights

European Residents (GDPR)

If you are located in the European Economic Area, you have the following rights:

  • Right to Access: Obtain a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at legal@readhim.app. We will respond to your request within 30 days (45 days for complex requests).

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect usage information and improve the Service. You can:

  • Set your browser to refuse all cookies
  • Set your browser to alert you when cookies are being sent
  • Use browser extensions to block tracking

Note that some parts of the Service may not function properly if you disable cookies.

10. CHILDREN'S PRIVACY

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country. By using the Service, you consent to the transfer of your information to these countries.

12. DO NOT TRACK SIGNALS

Our Service does not respond to Do Not Track (DNT) signals. However, you can configure your browser settings to limit tracking as described in the Cookies section above.

13. DATA BREACH NOTIFICATION

In the event of a data breach that may compromise your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable law. Notification will be sent via email to the address associated with your account.

14. THIRD-PARTY LINKS

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy and, for significant changes, providing additional notice through the Service or via email.

16. LEGAL BASIS FOR PROCESSING (GDPR)

For users in the European Economic Area, we process personal data based on:

  • Consent: When you have given clear consent for specific processing activities
  • Contract: When processing is necessary to fulfill our contract with you
  • Legal Obligation: When we must process data to comply with laws
  • Legitimate Interests: When processing is necessary for our legitimate business interests, except where overridden by your rights

17. DATA PROTECTION OFFICER

While we are not required to have a Data Protection Officer, we have designated a privacy team to handle all privacy-related matters. You can contact them at legal@readhim.app.

18. SUPERVISORY AUTHORITY

If you are in the European Economic Area and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

19. CALIFORNIA PRIVACY RIGHTS DISCLOSURE

Categories of Personal Information Collected: Identifiers, commercial information, internet activity, and inferences drawn from this information.

Sources: Directly from you, automatically through your use of the Service, and from third-party service providers.

Business Purposes: Providing services, processing payments, analytics, security, and legal compliance.

Categories Shared: We share identifiers and usage data with service providers. We do not sell personal information.

20. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aura Creative LLC
Attn: Privacy Team
Email: legal@readhim.app
Website: https://readhim.app

For data protection inquiries (GDPR):
Email: legal@readhim.app

21. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us at legal@readhim.app.

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